Only Accept a Person’s Best
Employees often live up to your expectations whether they are high or low. Balanced Leaders keep expectations high, but realistic.
If you expect someone to be sloppy or uncooperative – and communicate that expectation to them – you usually will get what you expect. However, if you have high, but realistic expectations they often will work hard to meet them. In expecting your employees to perform well:
· Recognize each employee’s value.
· Convey high expectations.
· Emphasize future needs, not past problems.
Contributed by Rocky Romanella, Retired President of UPS Retail Operations, Keynote Speaker, Leadership, Motivation & Values.